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Your Guide to Buying Your Pet's Drugs Online

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Loving your dog is easy, but we know keeping our furry friends happy and healthy can be a tougher task than you imagine. Getting pet insurance for your dog gives you that extra peace of mind, and we want you to know Everypaw&#39;s Dog Insurance cover is up to scratch&hellip; and the odd sniff.

*based on Pinnacle Insurance Plc claims data between Sept 2020 and Sept 2021

Ordering your pet&#39;s medication using an online vet pharmacy can save you money, and when it comes to your <a href="https://www.everypaw.com" title="Link to Everypaw's pet insurance homepage">pet insurance</a>, it can save your vet fee limit too. It&#39;s easy to get your pet&#39;s medicine prescription fulfilled online, even if it&#39;s a new order or regular medication, but if you&#39;re not so sure, here&#39;s our guide to buying your pet&#39;s drugs online.

Ordering your pet&#39;s medication using an online vet pharmacy can save you money, and when it comes to your&nbsp;<a href="https://www.everypaw.com/" title="Link to Everypaw's pet insurance homepage">pet insurance</a>, it can save your vet fee limit too. It&#39;s easy to get your pet&#39;s medicine prescription fulfilled online, even if it&#39;s a new order or regular medication, but if you&#39;re not so sure, here&#39;s our guide to buying your pet&#39;s drugs online.

<a href="https://www.everypaw.com/multi-pet-insurance" title="Link to Everypaw's Multi-pet Insurance page">Insure multiple pets</a>&nbsp;for a multi-pet discount

Unlimited 24/7 access to UK vet nurses and vets with&nbsp;<a href="https://www.everypaw.com/petcall" title="Link to Everypaw's Petcall vet page">Petcall</a>

Manage your policy online in the&nbsp;<a href="https://www.everypaw.com/pet-portal-info" title="Link to Everypaw's Pet Portal Information page">Pet Portal</a>

The Process: From Vet Visit to Claiming for Medication

We understand it may not feel like the most straightforward process to get your pet&#39;s veterinary prescription fulfilled, especially if it&#39;s your first time ordering medication online. So we&#39;ve broken it down for you step-by-step:

Consult your vet:

<ul>
	<li>Discuss your pet&rsquo;s condition with your vet.</li>
	<li>Request a written prescription for the required medication.</li>
</ul>

Online purchase:

<ul>
	<li>Visit an&nbsp;online pharmacy accredited by the&nbsp;<a href="https://www.vmd.defra.gov.uk/InternetRetailers/accredited-retailers.aspx" rel="nofollow" target="_blank" title="Link to Veterinary Medicines Directorate list of accredited retailers">Veterinary Medicines Directorate</a> (such as VioVet or others).</li>
	<li>Choose the medication based on your vet&rsquo;s prescription.</li>
	<li>Place your order.</li>
</ul>

Claiming back:

<ul>
	<li>Submit a claim by&nbsp;<a href="https://petportal.everypaw.com/register#login" target="_blank" title="Link to the Everypaw Pet Portal login screen">logging into the Everypaw Pet Portal</a>.</li>
	<li>On the claim form choose the self-payment option.</li>
	<li>Indicate that the invoice is from an online pharmacy.</li>
	<li>Upload the invoice.</li>
	<li>We&rsquo;ll assess your claim and process your payment.</li>
</ul>

We understand it may not feel like the most straightforward process to get your pet&#39;s veterinary prescription fulfilled, especially if it&#39;s your first time ordering medication online. So we&#39;ve broken it down for you step-by-step:

Consult Your Vet:

<ul>
	<li>Discuss your pet&rsquo;s condition with your vet.</li>
	<li>Request a written prescription for the required medication.</li>
</ul>

Online Purchase:

<ul>
	<li>Visit an&nbsp;online pharmacy accredited by the&nbsp;<a href="https://www.vmd.defra.gov.uk/InternetRetailers/accredited-retailers.aspx" rel="nofollow" target="_blank" title="Link to Veterinary Medicines Directorate list of accredited retailers">Veterinary Medicines Directorate</a> (such as VioVet or others).</li>
	<li>Choose the medication based on your vet&rsquo;s prescription.</li>
	<li>Place your order.</li>
</ul>

Claiming Back:

<ul>
	<li>Submit a claim by&nbsp;<a href="https://petportal.everypaw.com/register#login" target="_blank" title="Link to the Everypaw Pet Portal login screen">logging into the Everypaw Pet Portal</a>.</li>
	<li>On the claim form choose the self-payment option.</li>
	<li>Indicate that the invoice is from an online pharmacy.</li>
	<li>Upload the invoice.</li>
	<li>We&rsquo;ll assess your claim and process your payment.</li>
</ul>

By using online pharmacies for your pets medicine, you might be able to save money on medications prescribed by your vet. With competitive pricing and ranges of affordable online options, buying your pet&#39;s medication online help save more of your vet fee limit when you come to claim for them.

Ordering your pet&#39;s medication online is an easy, simple process. First, search for the medication you require and upload your prescription. Once it&#39;s fulfilled, the medication will be delivered to your home, saving you a trip to the pharmacy.

Benefits of Online Pharmacies for Pet Medication

Ultimately, only you can decide what the best type of cover is for your pet by carefully considering your financial situation, what you&rsquo;re comfortable committing to in terms of monthly policy and what will suit the unique conditions of your beloved pet best.

Find out more about coverage with <a href="/Home/cover-explained.html">Everypaw&rsquo;s easy-to-understand pet insurance guides</a>. You can also find out everything you need to know about training, nutrition and more, over at <a href="/Home/all-things-pet.html">All Things Pet</a>.

Our Group partner&nbsp;VioVet&nbsp;are a credible online pet pharmacy accredited by the&nbsp;Veterinary Medicines Directorate who can provide you with the medication your pet needs.

VioVet is one of the UK&#39;s leading online supplier of pet foods, pet medication and pet accessories. Go to&nbsp;<a href="https://www.viovet.co.uk/medication-supplements/prescription-medication" rel="noopener noreferrer nofollow" target="_blank">VioVet&#39;s Prescription Medication Page</a>&nbsp;to find many pet drugs and see the benefit to buy them online.

When Should I Use an Online Vet Pharmacy?

When thinking about buying your pet&rsquo;s medication through an online pharmacy, it&rsquo;s important to understand the urgency of their treatment.

When to use an online vet pharmacy

While online pet pharmacies offer convenience and cost savings, they may not provide immediate relief for urgent cases. Consider using online pharmacies for&nbsp;non-urgent&nbsp;medications or for refills once your pet&rsquo;s condition is stable.

Does your pet need immediate relief?

If your pet requires&nbsp;urgent relief&nbsp;from an illness, injury, or a specific condition, it&rsquo;s advisable to obtain medication directly from your vet. Immediate treatment can alleviate discomfort, pain, or distress promptly.

Always listen to your vet:

Always follow your vet&rsquo;s advice. They understand your pet&rsquo;s specific needs and can guide you on the most appropriate course of action. Urgent care is vital, especially in critical situations.

When thinking about buying your pet&rsquo;s medication through an online pharmacy, it&rsquo;s important to understand the urgency of their treatment.

When to Use an Online Vet Pharmacy

While online pet pharmacies offer convenience and cost savings, they may not provide immediate relief for urgent cases. Consider using online pharmacies for&nbsp;non-urgent&nbsp;medications or for refills once your pet&rsquo;s condition is stable.

Does Your Pet Need Immediate Relief?

If your pet requires&nbsp;urgent relief&nbsp;from an illness, injury, or a specific condition, it&rsquo;s advisable to obtain medication directly from your vet. Immediate treatment can alleviate discomfort, pain, or distress promptly.

Always Listen to Your Vet:

Always follow your vet&rsquo;s advice. They understand your pet&rsquo;s specific needs and can guide you on the most appropriate course of action. Urgent care is vital, especially in critical situations.

Buy Your Pet's Medication with Confidence

Buying your pet&#39;s drugs online can be a convenient and cost-effective option for you and your pet. It&#39;s important to follow your vet&#39;s advice and to make sure you are using an accredited online pharmacy.

How do I request a prescription from my vet?

To start, consult your vet and discuss your pet&#39;s condition. Request a written prescription for the required medication. Once you have the prescription, you can visit an online pharmacy, such as VioVet, to place your order conveniently.

Do I need to ask my vet for a prescription?

If your vet gives your pet medicine during their treatment and prescribes a course of that medication, you can ask the vet for just the prescription so you can buy it online. Your vet is obligated to help you get the medicine for your pet cheaply and easily. Always feel free to discuss your pet&#39;s needs with your vet.

Are all online pet drug retailers priced the same?

Not necessarily. It&rsquo;s essential to shop around as some online pharmacies offer better prices than others. Compare and choose wisely.

How can I make sure my chosen pharmacy is reliable?

If you&#39;re unsure, there are a few things you can look out for to reassure you they&#39;re a reliable online pharmacy. Look for&nbsp;VMD Accredited Retailer badge&nbsp;on the pharmacy&#39;s site, which ensures they are&nbsp;Veterinary Medicines Directorate Approved. You can also check if they are a member of the&nbsp;Royal College of Veterinary Surgeons.

When you order from an accredited online pharmacy, a pharmacist will check your pet&rsquo;s prescription before they process your order and the medication is dispatched. This means you can&rsquo;t accidentally order the wrong medication or dosage.

While you can purchase your pet&rsquo;s prescription medication online, it&rsquo;s not possible to have an online vet issue a prescription for them in the UK. Your pet needs to be examined by a vet in person before a prescription can be provided.

Will my vet provide me with a prescription?

Your vet can&#39;t refuse to give you a copy of your prescription if you ask for it. However, they may charge a reasonable amount for the time it takes to write it out. Remember to call your vet in advance, as they may need 24-48 hours&rsquo; notice to prepare your prescription.

Yes, your vet is allowed to charge you for a prescription. However, this charge must be reasonable. Discrimination based on your request for a prescription (such as charging more for other goods or services) is not allowed. We will cover the cost of the prescription within your claim as long as you submit the receipt. However, we do not cover vet administration charges.

What if the online pharmacy refuses my prescription?

Your vet can&#39;t refuse to give you a copy of your prescription if you ask for it, but online pharmacies may reject prescriptions for various reasons. Reasons can include:

<ul>
	<li>Out-of-Date Prescription: Ensure your prescription is up-to-date. If it has expired, you may need to obtain a new one from your vet.</li>
	<li>Early Reordering: Some pharmacies reject orders if you&rsquo;re requesting another dose of treatment too soon. Follow the recommended dosage intervals.</li>
	<li>Unregistered RCVS Reference: If the Royal College of Veterinary Surgeons (RCVS) reference provided by your vet is not registered or valid, the pharmacy may refuse the prescription.</li>
	<li>Prescription Form Errors: Mistakes on the prescription form (such as incorrect dosages or missing information) may require communication between the pharmacy, you, and your vet.</li>
</ul>

Your Guide to Buying Your Pet's Drugs Online | Everypaw

Buying Pet Drugs Online

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Zoomies to Senior Snoozes, We've Got Them Covered

The benefit values featured in the table may vary across the different levels of cover and will depend on the cover you choose. Please check your cover before purchasing. Be aware, for some breeds of dogs we do not provide our &pound;8k and &pound;10k Lifetime cover. 
 
All policies and features are subject to special conditions and exclusions of the insurers, please click the link to read about&nbsp;<a href="/Home/pet-insurance-policy-exclusions.html" title="Link to Everypaw's Pet Insurance Exclusions page">our policy exclusions.</a> 
 
Excess is applicable to all vet fees claims. When your pet reaches a certain age, the excess payable may change. The excess will be your set excess plus a percentage of your claim amount.

Getting your furry friend covered shouldn&#39;t just come down to cost. There&#39;s a lot more to it than that, so take the time to do a pet insurance comparison. Think about their breed, the level of cover they might need, and what would be important to you. After all, insurance is there for both of you.

One of the best ways to do that is to compare cover levels. This will give you an idea of how much your pet insurance will cost, how much you can claim against vet bills, as well as the policy benefits. It&#39;s all about finding the Lifetime Pet Insurance that works best for you and your pet.

*Based on Everypaw claims data from February 2024 to March 2025

An older dog for pet insurance for older pets

As our furry companions age, they&#39;re more likely to suffer from ailments and illnesses here and there. And we want you to be able to look after your pet well into retirement. That&#39;s why we don&#39;t have age limits on our policies. Our <a href="/Home/pet-insurance-for-older-pets.html">pet insurance for older pets</a> can help you do the most important thing &ndash; looking after your pet.

What about younger pets? We also offer <a href="/cat-insurance/kitten-insurance" title="Link to Everypaw's Kitten Insurance page">kitten</a> and <a href="/dog-insurance/puppy-insurance" title="Link to Everypaw's Puppy Insurance page">puppy insurance</a>, covered by our cat and dog insurance. No matter how old or young your purr-fect pet is, our pet insurance can give you all-important peace of mind.&nbsp;

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Whether you are looking for a playmate for your pet or if your house is more like a <a href="/dog-insurance" title="Link to Everypaw's Dog Insurance page">dog</a>, <a href="/cat-insurance" title="Link to Everypaw's Cat Insurance page">cat</a> and <a href="/rabbit-insurance" title="Link to Everypaw's Rabbit Insurance page">rabbit</a> smallholding, you need multi-pet insurance that works for you. Everypaw&#39;s policies are just that and give you a discount on every pet too. No matter how many pets you have, from glorious <a href="/dog-insurance/dog-breed-guides/golden-retriever-insurance-care-and-health-advice" title="Link to Everypaw's Golden Retriever Dog Breed Guide page">Golden Retrievers</a> and majestic <a href="/cat-insurance/cat-breed-guides/maine-coon-cat-insurance-care-and-health-advice" title="Link to Everypaw's Maine Coon Cat Breed Guide page">Maine Coons</a> to lovely <a href="/rabbit-insurance/rabbit-breed-guides/lionhead-rabbit-insurance-care-and-health-advice" title="Link to Everypaw's Lionhead Rabbit Breed Guide page">Lionheads</a>, it&#39;s there for every single paw.

Link to the Everypaw Multi-pet Insurance page

How Does Pet Insurance Work: Getting a Quote

Our pet insurance quote form takes just 3 minutes to fill out. Here&#39;s how it works:

<ul>
	<li>Select which type of pet you&#39;re looking to insure and enter their age, breed and sex</li>
	<li>Enter basic personal details about yourself including your email and home addresses</li>
	<li>Select your vet fees limit</li>
	<li>We&#39;ll give you a pet insurance price! And we&#39;ll show you what the cost is for the year, plus what your monthly instalments will look like if you choose to pay that way</li>
</ul>

Will my pet insurance cover pre-existing conditions?

Ever found the urge to discover what the best dog breeds to train are or maybe you want to get to the bottom of your pet&#39;s worm problem.&nbsp;<a href="/Home/all-things-pet.html" title="Link to Everypaw's All Things Pet blog">Everypaw&#39;s All Things Pet blog</a>&nbsp;has the content to keep you informed.

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The 2025 Everypaw Awards

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For that extra peace of mind when your pets get up to mischief, there&#39;s Everypaw. Our pet insurance is for cats, dogs and rabbits, and every policy comes with unlimited 24/7 access to vet nurses and vets. So, if you ever feel a bit &#39;for pet&#39;s sake&#39;, know Everypaw is here for you and your pet when you need us most!

Why Choose Everypaw for Pet Insurance in the UK?

99% of claims paid in 5 working days*

Manage your UK pet insurance policy online in the&nbsp;<a href="https://www.everypaw.com/pet-portal-info" title="Link to Everypaw's Pet Portal Information page">Pet Portal</a>

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Choosing the right pet health insurance isn&#39;t always easy. We know that. And we also know that a key part of deciding is knowing what&#39;s not covered. That way, at least there are no nasty surprises in terms of coughing up for bills that you thought were going to be taken care of by your policy.

So, here are a few of the main exclusions on our pet insurances:

<ul>
	<li>Treatment for any pre-existing conditions</li>
	<li>Treatment for poisoning or any accidental injury that occurs in the first 3 days of your policy*</li>
	<li>Treatment for any illness that occurs in the first 14 days of your policy*</li>
	<li>Treatment related to vaccine-preventable conditions</li>
	<li>Treatment related to breeding, pregnancy or birthing</li>
	<li>Treatment on baby teeth if your pet is over 16 weeks when your policy starts</li>
</ul>

*Switching to Everypaw Pet Insurance? If you can prove your previous insurance runs up to the policy start date, we can waive this for you.

Please see our <a href="/Home/pet-insurance-policy-exclusions.html" title="Link to Everypaw's Policy Exclusions page">exclusions page</a>&nbsp;for further details.

Fingers crossed, you never have to! We want to reassure you that claiming on your pet health insurance is as hassle-free as possible. That&rsquo;s why we have Vet Pawtal. A direct platform for vets so they can submit claims and leave you to care for your pet.

Vet Pawtal is the fastest and most efficient way to claim. There&rsquo;s no more paperwork for you, and we&rsquo;ll keep you updated every step of the way.&nbsp;&nbsp;&nbsp;

If your vet can&rsquo;t submit the claim, don&rsquo;t worry; you can still submit it in the <a href="https://petportal.everypaw.com/register#login" target="_blank" title="Link to the Everypaw Pet Portal">Everypaw Pet Portal</a>. It&rsquo;s straightforward; just log in and follow the instructions. Alternatively,&nbsp;you can <a href="https://www.everypaw.com/downloads-2020/everypaw-claim-form.pdf" target="_blank" title="Link to download an Everypaw claim form">download a claim form</a>, but this can take longer.

Please refer to the guidance in your policy documents for Third Party Liability claims.&nbsp;&nbsp;&nbsp;

For more information, head to our <a href="/Home/claims.html">Pet Insurance Claims information page</a>.

We know pets are just as much a part of your family as any human. So, we know how important it is to you that they&#39;re protected. Choose Everypaw for pet insurance in the UK and give yourself that priceless peace of mind.

We know things can be tough right now, with many people facing money worries. If you have such concerns, please get in touch with us, as we may be able to offer some options to help, which could include reducing your cover or increasing your excess.

If you wish to find out more and your eligibility for any options, please call <a href="tel:03445431009" title="Call Everypaw Customer Services and Claims">0344 543 1009</a>.

Two levels of our Lifetime Pet Insurance cover have been rated 5 Stars by independent financial business, Defaqto, for 8 years in a row.

Deciding which pet insurance your furry bundle of fun needs can be tricky, especially if you&#39;re a new fur-parent. That&#39;s why here at Everypaw.com, we&#39;re trying to keep things simple, we&#39;re all about&nbsp;<a href="/Home/lifetime-pet-insurance.html" title="Link to Everypaw's Lifetime Pet Insurance page">Lifetime Pet Insurance</a>.

Our Lifetime cover is available for your cats, dogs and rabbits. And if you&#39;re looking to cover your cat or dog, there&#39;s a range of cover levels to choose from. Lifetime covers your pet up to a set vet fee limit, and the limits reset for every year of cover.

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Your Guide to Buying Your Pet's Drugs Online

Benefits of Online Pharmacies for Pet Medication

The Process: From Vet Visit to Claiming for Medication

When Should I Use an Online Vet Pharmacy?

Our Group Partner: VioVet

Frequently Asked Questions

How do I request a prescription from my vet?

Do I need to ask my vet for a prescription?

Are all online pet drug retailers priced the same?

How can I make sure my chosen pharmacy is reliable?

Is ordering medication online safe?

Can I get a vet prescription online?

Will my vet provide me with a prescription?

Can vets charge for a prescription?

What if the online pharmacy refuses my prescription?